Client Name:
Daisy Chow
Email Address:
Company Name:
Smith.ai, Inc.
Description of work to be done:
Smith.ai is hiring Virtual Receptionists and Website Chat Receptionists. Our team members earn income and grow their careers from the comfort and convenience of home, all while helping small businesses thrive. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses. We promote a fun and productive work environment that is challenging, varied, and highly rewarding.
We operate Monday through Friday from 5:00 a.m. to 6:00 p.m. PT / 8:00 a.m. to 9:00 p.m. ET. Candidates must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks.
PRIMARY RESPONSIBILITIES
-Answering calls and web chats for a variety of different businesses and professionals.
-Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
-Understanding caller needs and providing business information
-Being part of a team and contributing to continued excellence
Duration of work:
Ongoing
Software VA should be familiar with:
MUST HAVE
-Great work ethic and professional demeanor
-Prior receptionist or call answering experience
-Ability to follow instructions and clearly summarize details
-Ability to multitask and work well under pressure
-Great communication skills and positive attitude
TECHNICAL REQUIREMENTS
-Desktop or laptop computer with Google Chrome browser installed, plus headset with a microphone arm attached.
-Reliable broadband internet connection
-Strong typing skills
-Quiet environment for answering calls
Estimated monthly commitment in hours:
80
Requested start date:
April 29, 2019
Hourly Budgeted Rate:
$10
Any additional info:
Hi there! I'm on the recruiting team at Smith.ai, and we have an ongoing need to hire Virtual Receptionists and Website Chat Receptionists. Many of our most successful team members, who have moved up to management positions now, started out as Virtual Assistants and ended being a great fit for our team. If you have any further questions, please don't hesitate to reach out! —Daisy Chow (daisy@smith.ai)
