Janet Culpitt was struggling with her business by trying to focus on too many areas that were not her specialty. When she hired her team of virtual assistants, all that changed! She was able to focus on the core of her business while her virtual team handled the rest, and without the cost of hiring in-house employees! Read how this situation has worked for Janet and her business, and why it might work for yours as well!
What were you struggling with in your business that led you to begin working with a virtual assistant?
I was trying to juggle too many administration jobs and needed assistance. We had relocated our office to home as we had plenty of space after children left home and could convert some rooms to accommodate. Whilst we could fit staff in the office area it was our choice not to on a permanent basis.
Tell us a little bit about what you have delegated and how you work together?
Our VA's work on Social media and all the other online things such as email marketing, newsletters, data entry and data base management, customer service client calls with appointment setting with the ultimate aim of up-selling of services.
How has working with a virtual assistant supported your business, and you personally?
We now have a specialist team as each VA works on a specific area of the business. They can support each other in need.
This has freed our time to meet with clients and concentrate on the business growth and all of our compliance areas as we are in a highly regulated industry for one part of our business which is financial planning.
My role in our financial planning business is networking and that in itself is very time consuming for me as I am the face of the networking arm and need to be hands on and available for that so someone working in the background for me is an ideal solution.
What differences have you noticed in your business since you began working with a virtual assistant?
We've become more professional as we can concentrate on management and being organised, which overall works well for smoothness of procedures. No time is wasted as everyone is working on their area of expertise!
What advice would you give to other entrepreneurs seeking virtual assistants?
Don’t be afraid to ask for help. Once you find the right person for the role you want filled you will find that there is limited training to do as they are already experienced and really know how to be productive and time focused. You really get more value for your $’s as you set a budget and they will keep within that as they are more productive with time allocation than some one in your office getting distracted by other things. You have the option to start small and work up to more without having to worry about pay grades etc.
Want to learn more about Janet and her business? Visit their website!
Looking to hire your own virtual assistant? Start here!
Janet Culpitt is passionate about teaching business owners and staff how to confidently promote the business they are in, and create a circle of partners and opportunities with professionalism and integrity. Her program, How to - Be Seen, Get Known, and Make Money! Teaches business owners to believe in the power of being your true self, networking with confidence, developing teams of strategic alliances and can be found transforming business relations through workshops, leading networking groups and private mentorship. Keep up with Janet via her company website, Facebook page or Facebook group!
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