What were you struggling with in your business that led you to begin working with a virtual assistant?
I actually started using a Virtual Assistant for website design and development tasks as I do not have those skills. This quickly led me to begin engaging people for content creation, digital marketing and graphic design tasks. I prefer to work on my business and not in it so having a team of Virtual Assistants has always been a must for me.
Tell us a little about what you have delegated and how you work together?
I currently have 7 Virtual Assistants working for me full time. Yes, 7! This is in addition to others who work part time on projects we run. I have a wide range of skills covered in my team, everything from a full time accountant to client services to graphic design and content creation. I delegate the majority of "doing" tasks and focus more on strategy and growth. The only thing I don't do is publish content under my name if I haven't written it so our websites will show clearly if the team or I write it.
How has working with a virtual assistant supported your business, and you personally?
I do this for them as much as they work for me. Many have been with me long term (years) and have an in-depth understanding of our goals and processes. They are the engine, I am the driver. Personally, they have allowed me to expand my reach and focus for the company and have taken care of details that I would never have time for. This has streamlined my professional and personal life immensely.
What differences have you noticed in your business since you started working with a virtual assistant?
My business has a much larger reach than it could without Virtual Assistants. After getting our expectations and processes aligned, the business can run a lot smoother as everything, from doing the books to publishing posts on websites to responding to clients, is taken care of.
What advice would you give to other entrepreneurs seeking virtual assistants?
Do it! But before you do, make sure you are very clear on your requirements, how you plan to lead and manage the virtual assistant and your expectations. Remember, you are engaging a human that will need clarity, commitment and support too. Hiring a virtual assistant is not just a low cost exercise of hiring someone to blame when things go wrong. I always remember that I am accountable for the success of each one of my virtual assistants.
Want to learn more about Matt Bowd and his business? Visit his website here.
Looking to hire your own virtual assistant? Start here!
A father and family man, Matt is also an experienced entrepreneur, consultant, and devotee to the art of building virtual teams. A digital enthusiast, Matt is the founder and CEO of VE People, a virtual staffing agency with globally distributed teams and clients. In his spare time, he can be found pursuing his passion for sustainability on his farm located in Victoria, Australia.Connect with Matt on LinkedIn, Twitter and Facebook.