Although it's not the type of skill you can list under your service offerings, understanding different personality types and how they work is actually a vital skill for every VA to master. When you work with clients from different industries, different locations and different walks of life, the way they work and the way they interact with you will vary greatly. Understanding where they are coming from, and why they prefer to work the way they do will go a long way in helping you be a better VA for them.
Why Should You Enroll?
This course will take a closer look into the types of different personalities you may face at work and teach you how to translate your new knowledge into business success by leveraging personality and emotional intelligence in the workplace, a vital needed for any type of contractor!
The course is made up of 9 videos, 4 readings, and one 1 practice quiz and requires about 3 weeks of study with 3-5 hours per week. The class covers three main modules: Getting to know others, getting to know yourself, and moving from a "them" to "us" mentality.
Is There Any Certification?
Coursera offers their course materials for free. However, if you'd like to purchase the full course, you can then be eligible for a certification after full completion of the course.
Let us know what you think about the class in the comments below! We'd love to hear what your experience was with the course.